Last Updated: 15 November 2025
Welcome to XNow, an advanced e-commerce website and mobile app platform operated by MAS World under Techmasworld Infotech Pvt. Ltd., located at Dombivli East, Thane 421201, India (“we”, “our”, “us”).
XNow enables businesses to create and manage their own online stores, websites, and mobile applications with complete tools for selling products, processing orders, managing customers, marketing, shipping, analytics, and automation.
This Privacy Policy explains how we collect, use, share, and protect your information when you use our platform (xnow.in) or any related XNow services.
By using XNow, you agree to the practices described in this Privacy Policy.
When creating or managing your account:
Name, email address, phone number
Business/store details (name, address, GST)
Login credentials (securely encrypted)
Uploaded content (product info, images, categories)
Communication data (support chats, emails, messages)
As XNow powers your website/app, we process:
Customer names, phone numbers, emails, and addresses
Orders, invoices, and transaction details
Product and inventory information
Shipping and delivery details
Payment-related information (processed by third-party PGs)
When you or your customers use the platform:
IP address
Browser & device details
Operating system
Location data (approximate)
Usage logs, analytics, and activity reports
Cookies and tracking pixels
If you connect any third-party tools:
Payment gateways
Shipping partners (Shiprocket, Delhivery, etc.)
SMS / Email / WhatsApp services
Google, Facebook, Instagram, Reels APIs
AI & marketing automations
We may receive relevant information from those integrations.
We use the collected information to:
Create, manage, and maintain your XNow account
Provide e-commerce website + app building tools
Operate your online store and process your orders
Manage payments, invoices, taxes, and billing
Offer AI-driven features (SEO, blogs, images, marketing)
Provide dropshipping, CRM, POS, and automation services
Improve platform performance
Provide customer support
Send alerts, updates, or marketing (optional)
Comply with legal or regulatory requirements
Prevent fraud, abuse, or misuse
We do not sell your personal information.
We share data only when necessary:
Payment gateways
Shipping & delivery partners
Hosting/cloud services
SMS/Email/WhatsApp communication providers
Analytics & AI tools
App store publishing tools
All sharing is secure and strictly service-related.
We may share data if required by:
Law enforcement
Court order
Government directives
If you enable a third-party integration for your store.
We apply industry-leading security practices:
256-bit SSL encryption
Multi-layer firewall protection
Encrypted passwords & sensitive data
Secure server infrastructure
Continuous monitoring and audits
Restricted access controls
However, users are responsible for protecting their passwords and login access.
XNow uses cookies and similar technologies to:
Improve website and app performance
Personalize user experience
Track analytics and usage patterns
Enable essential platform features
You may disable cookies, but some features may not work correctly.
You may request:
Access to your personal data
Correction of incorrect details
Account deletion
Export of your data
Restriction of certain processing
To request, contact us at:
📧 contact@masworld.in
📞 +91-9867909060
We retain information as long as:
Your account remains active
Required for business operations
Needed for tax, accounting, or legal compliance
You may request data deletion at any time.
XNow is intended for users 18 years and above.
We do not knowingly collect information from minors.
We may update this Privacy Policy periodically.
Changes take effect immediately when posted on xnow.in.
You will be notified for major updates.
For questions or privacy-related concerns, contact us:
📧 contact@masworld.in
📞 +91-9867909060
🏢 Techmasworld Infotech Pvt. Ltd.
Dombivli East, Thane 421201, India
🌐 www.xnow.in
📅 Last Updated: 15 November 2025